E-Commerce Manager, Royal Unibrew (FMCG, C25)
Responsibilities:
Manage Royal Unibrew DK’s B2B platform
Driving the implementation of a channel strategy for on-site personalization, enabling dynamic content, recommendations, and upsell modules based on customer segment and behavior to increase relevance and basket size
Business owner for the implementation of Møller, Royal Unibrew’s AI assistant, working closely with an external consulting firm with responsibility for use cases, prioritisation, and value creation based on data from BI, Adobe Commerce, NPS, and CRM
Implemented automated SKU replacement logic, enabling real-time product substitution based on warehouse availability and customer groups, improving order completion rates and reducing lost sales.
Leading member of the business team, responsible for the development of the international app
Rollout of Adobe Commerce in Norway
Achievements:
Turnover of DKK 921 million in 2025, up from DKK 680 million in 2024, representing 510% growth since 2021
Initiated and served as Product Owner for an AI-powered email-to-order solution. The business case calculated potential savings equivalent to two FTEs.
Increased NPS from 10 in 2021 to 44 in 2025 (measured biannually)
Improved upselling and cross selling capabilities in e-commerce compared to telesales, resulting in a 20% increase in basket size and a 25% growth in SKU range.
Increased e-commerce order share from 17% to 65% (versus telesales)
Additional Projects:
Responsible for Craft Makers Collective, Natholdets Julekalender, and the world’s largest virtual beer tasting, recognized by Guinness World Records, Danish Digital Award, and the Rambuk Prize.